Florida Blue and FCSRMC: Care Team Support

If you’re facing a complex health problem or a chronic condition, it can be hard to manage all you need to do. Your dedicated Florida Blue Care Team will work hand in hand with you and your doctors to keep you on the path to achieve your health goals.

Between consultations with your doctor, your nurse care manager will track your progress and stay in touch with you. You can also connect digitally with your nurse care manager through a secure mobile app called BlueForMe, available on Google Play and the Apple App Store. You can also find information at the website – BlueForMe.

Call the Florida Blue Care Team for more information at:
888-476-2227 – Monday through Friday, 8 a.m. to 6 p.m.

If you’re a mom-to-be, let the Healthy Addition Prenatal Program be your go-to resource. Call 800-955-7635, Option 6.

Visit FloridaBlue.com for additional information.

 

FCSRMA Dedicated Care Team Success Stories

• Member reported having difficulty with obtaining a Dexcom blood glucose The member reached out to the registered nurse case manager (RNCM). With the RNCMs advocation and determination, the member received Dexcom approval and has already been seeing improvement in control of her diabetes. According to the member: “She really went out of her way and was able to make my dreams of getting a Dexcom possible. She is just one of the sweetest, down to earth people I have ever talked to and has been nothing but helpful and awesome.”
• Member connected to RNCM related to condition management and in interaction they reported having difficulty finding a therapist that takes insurance who specializes in post-traumatic stress disorder (PTSD). RNCM was able to assist with a referral to Lucet and tools for finding an in-network therapist who specialized in trauma therapy. Member later reported he was happy with the therapist he was able to

 

Florida Blue and FCSRMC: Did You Know?

There Is No Health Without Mental Health
Our mental health plays a big role in overall health. Having a positive state of mental well-being can be a boost to physical health, while poor mental health can hurt our physical health over time.

Mental Health Can Impact Physical Health
People who live with depression are 40% more likely to develop conditions like heart disease or diabetes.

You’re Not Alone
1 in 5 adults in the U.S. experience mental illness each year. That’s 53 million people.

13.9% of FCSRMC members have Depression
75% of those with depression are employees, 15% dependents, and 10% are spouses.

Know the Warning Signs
Get help if you or a loved one area feeling any of these symptoms:

• Feeling unusually confused, forgetful, worried, or scared
• Yelling or fighting
• Severe mood swings that cause relationship problems
• Intrusive thoughts
• Hearing voices or believing things that are not true
• Thinking about harming yourself or others
• Unable to take care of responsibilities
• Avoiding people and usual activities
• Having low or no energy
• Feeling numb
• Eating or sleeping too much or too little
• Having unexplained aches and pains
• Smoking, drinking, or using drugs more than usual

Find more information and tips and ideas to help improve your mental well-being at floridablue.com/mentalwellbeing.